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The DialNexa changelog for October 2026 explains changes to phone routing, batch calling, voices, billing, and MCP tools. Follow each section link for setup steps, limits, and verification.

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October 2026 update summary

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4th October, 2026

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Move phone numbers between agents

Move a number from the destination agent’s attachment picker. Review the current owner, stage the move, and save it. Live calls block either direction; unfinished outbound batches and active workflows can also block an outbound move.

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Concurrent batch calling

Multiple batches can run concurrently in one workspace. The former one-batch restriction and nearby-schedule warning are removed. Available concurrency and call-start capacity still control dialing.

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Change a batch From number

Choose another outbound number of the same agent for a draft, scheduled, or paused batch. Wait for in-progress calls before changing a paused batch. Undialed calls and parked retries use the new number.

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Batch phone number API

Use PATCH /v1/batch-calls/{id}/phone-number to change an eligible batch’s number. The reference explains the empty API-key success response and how to verify the saved selection.

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Publishing with running batches

Publishing a draft can continue while batches run. The dashboard identifies running batches that keep their version; publishing does not apply the new prompt or voice settings to those batches.

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Recipient templates and name cleanup

Download templates using the selected published version’s variables, including supported transfer destinations. AI Name Cleanup now accepts up to 2,100 contacts; larger uploads skip that step.

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Auto-recharge across workspaces

Auto-recharge is available across workspaces. Credit top-ups must be at least ₹1,000 and no more than ₹12,000, meet the balance threshold, and fit the payment mandate ceiling after GST.

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Soniox voices and saved speed

Soniox voices are available across workspaces. When a voice or speed changes, recognized cascaded providers keep the saved speed within their supported range.

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Sarvam fallback transcription rate

Sarvam fallback transcription is configured at ₹0 per minute. The primary transcription rate is unchanged; verify the workspace rate preview.

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Refresh Call History

Use Refresh to reload Call History without resetting the current filters. Called at, Agent name, From, and To labels make call context easier to read.

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Account email preferences

Confirm unsubscribe from an email to stop its optional category. Account emails about payments, failing calls, and phone numbers remain available. Batch results stay in Call History.

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External MCP response privacy

External MCP responses mask credentials and omit internal fields. Memory results omit member messages and decision reasons. Link SIP trunks in the dashboard. Phone-number moves and batch-number changes are covered by the regenerated catalog.