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The DialNexa navigation reference explains how users move through the dashboard. The left sidebar contains the primary product areas, the workspace switcher controls organization context, and readiness states can affect which actions are available. DialNexa left sidebar showing workspace context, dashboard navigation tabs, help access, and profile controls.
The sidebar is not just decoration. It is the fastest way to understand what part of the product owns the thing you are about to change.

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Primary Navigation Items

The sidebar tabs are Agents, Phone Numbers, Batch Calls, Workflows, Integrations, Call History, Keys, and Webhooks. This page covers how the sidebar itself behaves - for what each tab owns and which docs section covers it, see the Platform Map. Several controls live around the main tab list.

Workspace switcher

Changes organization context and the data loaded by dashboard pages.

Wallet area

Shows balance and recharge action where enabled.

Profile menu

Opens account actions and workspace-related settings available to the user.

Route highlight

Shows the current product area based on the active dashboard route.
1

Pick the product owner

Use the tab whose name matches the object: agent, number, batch, workflow, integration, key, webhook, or log.
2

Check workspace first

Switching workspaces changes visible data.
3

Watch disabled states

A disabled item usually points to readiness, permissions, or missing configuration.
4

Use Call History as the final proof

After configuration changes, review actual calls in Call History.
The workspace may need KYC verification before batch calling is enabled.
Some specialized workspace layouts can route key management through workspace settings.
Check workspace, filters, date range, and whether the object has been created yet.
Expand it if labels are easier than icons while learning the platform.

Platform Map

Use the full dashboard map.

Workspaces

Understand organization context.

KYC And Outbound Readiness

Interpret locked outbound features.