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The DialNexa navigation reference explains how users move through the dashboard. The left sidebar contains the primary product areas, the workspace switcher controls organization context, and readiness states can affect which actions are available.
The sidebar is not just decoration. It is the fastest way to understand what part of the product owns the thing you are about to change.

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DialNexa Dashboard Navigation Items

The current sidebar groups the product into these visible areas: API keys and workspace webhooks are not primary sidebar tabs. Open Workspace settings in the main sidebar, then open API keys & webhooks. This page covers how navigation behaves. For what each area owns and which docs section covers it, see the Platform Map.

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DialNexa Navigation On A Phone

On narrow screens, choose Open navigation in the top bar to open the workspace navigation drawer. Select a page to navigate; the drawer closes after selection. Use Escape or the close button to dismiss it without changing pages. Workspace settings uses a Settings section picker when there is not enough room for the grouped desktop navigation. Choose the section you need; your active workspace stays selected. See workspace settings sections for the labels and their purpose. Wide tables can scroll horizontally within the table area. Scroll there to reach columns while using the pagination controls below the table. Several controls live around the main tab list.

Workspace switcher

Searches available workspaces and changes the organization context and data loaded by dashboard pages.

Need help

Opens the dashboard help entry point from the lower sidebar.

Workspace settings

Opens General, Members, Billing, Telephony, Voices, Call capacity, AI app access, and API keys & webhooks for the active workspace.

Route highlight

Shows the current product area based on the active dashboard route.
1

Pick the product owner

Use the tab whose name matches the object: agent, number, batch, workflow, integration, key, webhook, or log.
2

Check workspace first

Switching workspaces changes visible data.
3

Watch disabled states

A disabled item usually points to readiness, permissions, or missing configuration.
4

Use Call History as the final proof

After configuration changes, review actual calls in Call History.
The workspace may need KYC verification before batch calling is enabled.
API keys are managed under Workspace Settings > API keys & webhooks. Use the Workspace settings entry in the main sidebar.
Check workspace, filters, date range, and whether the object has been created yet.
Expand it if labels are easier than icons while learning the platform.

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Find Help In DialNexa Navigation

Open Need help in the sidebar. References contains Product walkthrough videos and Documentation. Support contains Join community and Ask a question. Sales contains Talk to Sales. Choose the section that matches what you need.

Platform Map

Use the full dashboard map.

Workspaces

Understand organization context.

KYC And Outbound Readiness

Interpret locked outbound features.