Where Spend Context Appears
Billing signals are split between account context and call evidence.Wallet balance
The Billing Recharge tab shows balance, wallet status, and recharge access.
Transactions
Wallet transaction history helps reconcile account activity.
Call details
Call logs can include duration, credits consumed, latency, and cost-related fields.
Phone number rentals
Phone number records can include rental dates and renewal information.
Rate previews
Agent builder selectors can show INR per-minute components for LLM, voice, and transcriber choices.
Integration actions
Cloud workflow actions can create batched integration charges.
Current Billing Wallet Behavior
For organizations on the current billing system, Workspace Settings > Billing shows the active organization’s INR balance, recharge controls, transaction history, and billing contact details.| Area | Current behavior |
|---|---|
| Recharge tab | Shows the latest balance_inr, a wallet status of Active, Overdue, or No balance, and a Recharge button. |
| Add credits modal | Offers ₹5,000, ₹10,000, ₹50,000, and Other. Custom amounts must be between ₹1,000 and ₹10,00,000. |
| Payment total | Adds estimated 18% GST to the selected usage credits. Razorpay charges the total due, while wallet credits exclude GST. |
| Transactions tab | Shows paginated wallet transactions with description, reference ID, date, amount, and closing balance. |
| Export | Downloads all available billing transactions as transactions-YYYY-MM-DD.csv. |
| Billing settings tab | Stores billing name, billing address, and GST Number for the workspace. |
| Rate preview | Shows LLM, voice model, transcriber, telephony, or SIP/BYOC rates when the organization billing plan exposes them. |
| Integration billing | Composio workflow executions are counted in groups of 100 and billed at approximately INR 1.79 per batch. These deductions do not block workflow execution and can move the wallet negative. |
| Legacy organizations | May not show current billing wallet data until migrated to the new billing system. |
Recharge And Billing Settings
Open Billing
Go to Workspace Settings > Billing and choose the Recharge, Transactions, or Settings tab.
Check wallet status
Confirm whether the balance is Active, Overdue, or No balance before launching outbound traffic.
Add credits
Choose a preset amount or Other, review the 18% GST estimate, and complete payment through Razorpay.
Download transactions
Use the Transactions tab export when finance or operations needs an offline reconciliation file.
Spend Planning Checks
Use these checks before campaign launch.| Check | Reason |
|---|---|
| Wallet balance | Avoid campaign interruption or billing surprises. |
| Recipient count | CSV size controls how many calls may be placed. |
| Retry policy | Retries can increase the number of attempts beyond recipient count. |
| Max call duration | Long call limits can increase spend if conversations run long. |
| Workflow Application nodes | Cloud integration actions can add batched integration charges. |
| Phone number rental status | Expired or reassignment-ready numbers should not be used for critical launches. |
Review Costs After Calls
Related Reading
Call History
Review call spend evidence.
Exporting Call Data
Export rows for reporting.
Call Settings
Limit call duration.
Application Nodes
Understand workflow integration billing.