DialNexa Platform Video Tutorials - DialNexa Documentation

DialNexa platform video tutorials provide short, focused walkthroughs of common dashboard tasks. Use the playlist in order for a complete introduction, or open the video that matches the task you need to complete.

Who Should Use These DialNexa Platform Video Tutorials

These videos are for new DialNexa users, agent builders, workspace administrators, and operations teams who want to see a dashboard task before completing it themselves.

Before You Begin

Sign in to the correct DialNexa workspace.
Confirm that your role can access the dashboard area shown in the video.
Use test agents, test contacts, and non-production data while learning.
Keep the matching written guide open for current prerequisites, limits, and troubleshooting.

Watch The DialNexa Platform Videos

The videos below follow the order of the DialNexa YouTube playlist.

#	Platform video	Duration
1	Creating your account	2:15
2	Workspace settings	2:04
3	Help and support options	3:24
4	Create a single prompt agent from a template	2:33
5	Recommended synthesiser settings	3:05
6	Recommended LLM and transcriber settings	3:39
7	Configure speech settings	4:21
8	Configure call settings and webhooks	5:52
9	Write agent prompts	6:11
10	Configure the welcome message and system prompt	4:58
11	Configure dynamic variables and fallback settings	6:21
12	Publish agents and manage versions	2:11
13	Test with web calls	4:29
14	Test with phone calls	2:44
15	Complete KYC	2:08
16	Purchase US and Indian phone numbers	2:19
17	Manage phone number nicknames and deletions	2:56
18	Set up text post-call analysis	4:20
19	Set up selector and boolean post-call analysis	2:40
20	Set up number and date-time post-call analysis	2:36
21	Use Call History filters and exports	4:40
22	Review call details and conversational analysis	2:52

Verify What You Learn

After each video, complete the task with test data and confirm the expected result in the dashboard. Use the written page linked below each video when you need current field definitions, prerequisites, or troubleshooting.

1. Creating Your AccountWatch the creating your DialNexa account video tutorial, then verify that you can sign in and open the correct workspace.