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The dynamic variables and fallback settings video tutorial shows how to pass call-specific context into an agent and configure backup behavior for supported providers.

Before You Begin

List the variables required by the prompt, prepare test values and safe defaults, and confirm which fallback options are available for the selected provider configuration.

Watch The Dynamic Variables And Fallback Settings Video Tutorial

This video runs for 6 minutes and 21 seconds.

Verify Variables And Fallbacks

Test calls with complete, missing, and unexpected variable values. Confirm that fallback configuration does not change the required language or conversation behavior.