Write DialNexa Agent Prompts Video Tutorial - DialNexa Documentation

The write DialNexa agent prompts video tutorial shows how to define the agent’s role, conversation task, constraints, and expected behavior.

Before You Begin

Write down the call objective, required questions, allowed actions, prohibited behavior, escalation path, and definition of a successful call.

Watch The Write DialNexa Agent Prompts Video Tutorial

This video runs for 6 minutes and 11 seconds.

Verify The Prompt

Test the happy path, refusals, unclear answers, interruptions, requests outside scope, and escalation conditions. Revise the prompt when behavior is inconsistent.

10. Welcome And System PromptWatch the welcome message and system prompt video tutorial and configure how a DialNexa agent opens and conducts a conversation.