Skip to main content
The configure call settings and webhooks video tutorial shows where to control call behavior and connect event delivery to an external endpoint.

Before You Begin

Open a test agent version. If you are enabling a webhook, prepare an HTTPS endpoint that authenticates requests, returns a successful response quickly, and handles retries safely.

Watch The Configure Call Settings And Webhooks Video Tutorial

This video runs for 5 minutes and 52 seconds.

Verify Call And Webhook Behavior

Run a test call, confirm the call settings take effect, and verify that the receiving endpoint records the expected event without duplicate side effects.