Welcome Message And System Prompt Video Tutorial - DialNexa Documentation

The welcome message and system prompt video tutorial shows how the first spoken message and the agent’s core instructions work together.

Before You Begin

Prepare a short opening that identifies the caller context and a system prompt that defines the agent’s task, boundaries, and completion criteria.

Watch The Welcome Message And System Prompt Video Tutorial

This video runs for 4 minutes and 58 seconds.

Verify The Opening

Run a test call and confirm that the welcome message sounds natural, provides enough context, and leads into behavior that follows the system prompt.

11. Variables And FallbacksWatch the dynamic variables and fallback settings video tutorial to personalize DialNexa calls and define safe behavior when primary providers fail.