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Voice AI

Conversational AI platform

June 4, 2025May 31, 2026 Aditya Kamat

Conversational AI platforms are revolutionizing the way businesses interact with their customers. By leveraging advanced…

Voice AI, Voice AI & Conversational AI Voice AI

Voicebot Episode 22 – 2017 Voice Assistant Year in Review

June 4, 2025May 31, 2026 Aditya Kamat

2017 was a pivotal year for voice assistants, marking significant advancements and changes in the industry. From the rap…

Voice AI, Voice AI & Conversational AI Voice AI

Generative AI News – GPT-4 LLM Moderation, CEO and Gen AI, Llama 2, Voiceflow, Anthropic, Pindrop & More – Ep 345

June 4, 2025May 31, 2026 Aditya Kamat

Welcome to the Generative AI News (GAIN) Rundown for August 17, 2023! In this edition, we’ll cover some exciting develop…

Analytics & KPIs, Generative AI & LLMs, Industry Solutions, Voice AI Voice AI

Generative AI News – Deepfake Market Data, Biden AI Rules, Anthropic Gets $2B, LexisNexis, ChatGPT, RedPajama & More – Ep 359

June 4, 2025May 31, 2026 Aditya Kamat

Welcome to the Generative AI News (GAIN) rundown for November 3, 2023! Just when we thought it might be a slow news week…

Generative AI & LLMs, Industry Solutions, Voice AI Voice AI

Artificial Intelligence for Disaster Relief: A Primer

June 4, 2025 Aditya Kamat

In recent years, the role of artificial intelligence (AI) and machine learning (ML) has expanded significantly, especial…

Voice AI Voice AI

When Is “Good” Good Enough for AI?

June 4, 2025 Aditya Kamat

In today’s world, artificial intelligence (AI) is often portrayed as a magical solution that can solve all our problems….

Voice AI Voice AI

InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling

June 4, 2025May 31, 2026 Aditya Kamat

In today’s rapidly changing job market, the need for continuous learning and development has never been more critical. A…

Call Center & BPO Operations, Voice AI, Voice AI & Conversational AI Voice AI 2 Comments on InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling

Using semantic search for Parkinson’s Disease biomarker assessment

June 4, 2025 Aditya Kamat

On World Parkinson’s Day, we take a moment to reflect on the advancements in technology that can significantly impact th…

Voice AI Voice AI

How Speech Analytics Helps Improve Coaching/Training

June 4, 2025May 31, 2026 Aditya Kamat

In today’s fast-paced world, businesses are constantly seeking ways to improve their customer service. One of the most e…

Analytics & KPIs, Call Center & BPO Operations, Voice AI Voice AI 9 Comments on How Speech Analytics Helps Improve Coaching/Training

Speech Analytics Can Help Steer Chatbot Interactions

June 4, 2025May 31, 2026 Aditya Kamat

In recent years, companies have started to integrate traditional speech analytics into their automated conversations. Th…

Analytics & KPIs, Voice AI, Voice AI & Conversational AI Voice AI

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