The Dashboard Assistant
One assistant that can edit your agents and run your workspace DialNexa customers build voice agents. Each one has a prompt, a…
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The DialNexa blog
Building India’s Voice AI in public
Deep technical write-ups, product notes and field lessons from the team building conversational voice infrastructure.
Engineering
All engineering articles
From the DialNexa engineering team
Long-form deep dives on voice AI architecture, latency and telephony infrastructure. New article every week.
Jev on real calls: can a decision model run our voice agents’ hangup and routing calls?
Every turn of a phone call, our voice agents make small decisions that never reach the caller's ears: should we hang up…
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Who gets the next call?
Two things were true about our call scheduler at the same time, and they sound like opposites. It dialled calls we had…
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Latest
Fresh from the team
Best AI Voice Agents for EdTech and Education: Admissions Calls, Lead Follow-Up and Fee Reminders
Admissions season doesn't build up slowly. It arrives all at once. This year, 15.68 lakh students registered for CUET-UG alone. Each of them had to choose courses and colleges. At peak season, admissions teams…
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Voice AI Pricing in India: What a Per-Minute Rate Really Buys
A ₹1 gap between two per-minute quotes looks like a rounding error. Run 40,000 minutes a month through it, though, and it…
Read article7 Best Bland AI Alternatives in 2026 (Pricing, Languages, Reliability)
The Bland AI demo probably went well. The voice sounded natural, replies came quickly, and your developers liked the API. Then someone…
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Turn Phone Calls into CRM Actions: A Call-to-Workflow Automation Guide
The call went perfectly. The customer liked the car, booked a Saturday test drive and asked for the showroom address on WhatsApp.…
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Speech-to-Text Models for Voice Agents
Ask anyone who has tested a voice agent on Indian phone lines, and they'll describe the same moment. The caller says "haan,…
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Best AI Voice Agents for Last-Mile Delivery in India (2026)
Every last-mile team knows this evening. A rider reaches the gate at 7 pm and the customer's phone rings out. The parcel…
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Best AI Voice Agents for Shopify Stores in India
Ask any D2C founder on Shopify about COD, and you’ll hear a sigh before an answer. Buyers love paying at the door.…
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Best Voice AI for Automating Patient Intake Calls: Features to Look For
Most hospitals have two queues at 10 am. One forms at the registration counter, and the other waits on hold on the…
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Best Voice AI Agents for Telecom and Utility Providers – Features & Use Cases
If you lead customer service at a telecom operator or utility, you've likely seen a few voice AI demos. Most of them…
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