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Deep technical write-ups from the DialNexa engineering team: voice AI architecture, real-time latency tuning, telephony infrastructure, speech pipelines, and the tradeoffs behind shipping production voice agents at scale.

Building Alfred part 4: giving an AI agent graduated agency with capability gates

How to Give AI Agency Without Giving It Reckless Power

July 27, 2026July 27, 2026 Aditya Kamat

Six rungs of agent agency, capability checks re-run at dispatch, mandatory coding plan approval with repository grounding, and why there is deliberately no merge primitive.

Engineering business automation, conversational ai, Voice AI Leave a Comment on How to Give AI Agency Without Giving It Reckless Power
Building Alfred part 3: company memory as a governance problem rather than a vector database

Company Memory Is a Governance Problem, Not a Vector Database

July 27, 2026July 27, 2026 Aditya Kamat

Why we shipped governed AI memory with zero embeddings: Postgres tsvector retrieval, OR-lexeme queries, role-scoped visibility enforced in SQL, revision snapshots, and the gaps we have not closed.

Engineering business automation, Voice AI 1 Comment on Company Memory Is a Governance Problem, Not a Vector Database
Building Alfred part 2: grounding an AI agent in live company data

An AI Is Only as Intelligent as the Reality It Can Access

July 27, 2026July 27, 2026 Aditya Kamat

How Alfred reaches company data safely: a self-hosted MCP gateway, per-provider path allowlists, lossless response paging, and a Chrome extension with ECDSA P-256 device pairing.

Engineering business automation, conversational ai, Voice AI 3 Comments on An AI Is Only as Intelligent as the Reality It Can Access
Building Alfred part 1: why a company second brain is a system, not a chat box

Everyone Wants a Company Second Brain. Almost Nobody Is Building One.

July 27, 2026July 27, 2026 Aditya Kamat

The architecture behind Alfred, DialNexa’s internal AI agent: 45 tools, prompt cache tiers, four-layer read-only enforcement, and why trust has to live in the code rather than the prompt.

Engineering business automation, conversational ai 4 Comments on Everyone Wants a Company Second Brain. Almost Nobody Is Building One.

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