The Dashboard Assistant
One assistant that can edit your agents and run your workspace DialNexa customers build voice agents. Each one has a prompt, a…
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The DialNexa blog
Building India’s Voice AI in public
Deep technical write-ups, product notes and field lessons from the team building conversational voice infrastructure.
Engineering
All engineering articles
From the DialNexa engineering team
Long-form deep dives on voice AI architecture, latency and telephony infrastructure. New article every week.
Jev on real calls: can a decision model run our voice agents’ hangup and routing calls?
Every turn of a phone call, our voice agents make small decisions that never reach the caller's ears: should we hang up…
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Who gets the next call?
Two things were true about our call scheduler at the same time, and they sound like opposites. It dialled calls we had…
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Latest
Fresh from the team
Cold Calling Software: How AI Is Changing Outbound Sales Calls
Compare traditional cold calling software with AI voice agents that qualify leads, book meetings and follow up in Hindi and English.
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Automated Calling System: How It Works, Features & Business Use Cases
Learn how an automated calling system works, how AI calling differs from robocalls and IVR, and what to check for India.
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AI Outbound Call: How AI Automates High-Volume Customer Conversations
See how AI outbound calls qualify leads, retry no-answers and update your CRM, plus costs, concurrency and TRAI rules for India.
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Conversational AI Companies: What to Look for in a Provider
Compare conversational AI companies for India: Hindi support, Indian telephony, concurrent calls, CRM integrations and Voice AI pricing.
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After Hours Virtual Receptionist: How AI Can Handle Calls 24/7
An after hours virtual receptionist answers calls, books appointments and qualifies leads 24/7. See how AI covers nights and weekends.
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Conversational AI for Customer Service: Benefits, Use Cases & How It Works
Learn how conversational AI for customer service works, its benefits and use cases, and what to check for multilingual voice AI in…
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Contact Center Automation: How AI Is Changing Inbound and Outbound Calls
See how contact center automation handles inbound and outbound calls in India, from call routing to thousands of AI calls at once.
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Cloud Telephony: What It Is, How It Works & Where Voice AI Fits In
Learn what cloud telephony is, how it works, and how Voice AI connects with Indian numbers, SIP and existing carriers like Exotel.
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AI Dialer: What It Is, How It Works & How AI Improves Outbound Calling
Learn what an AI dialer is, how it works, how it differs from predictive dialers and AI voice agents, and how to…
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