Skip to main content
Workflow lead history in DialNexa shows the actual path one lead followed through a workflow. It includes the lead, current execution state, all nodes, all edges, visited nodes, traversed edges, transition reasons, metadata, and call ids for voice call nodes. DialNexa workflow lead history panel showing completed Voice Call node evidence, call IDs, transition reason, and lead variables.
The workflow canvas tells you what should happen. Lead history tells you what did happen. The second one wins arguments.

​
DialNexa Workflow Lead History And Debugging Evidence

The history response is built for debugging one lead.

​
How The History Graph Helps

The history view highlights actual execution.

Visited nodes

Shows which nodes the lead entered.

Traversed edges

Shows which edge labels were followed.

Current node

Shows where an active lead is waiting or processing.

Call details

Links voice call transitions to call logs.

​
Debug A Stuck Lead

1

Open lead history

Start with the lead, not the whole workflow.
2

Find current node

Check whether the lead is at a call, wait, condition, application, converted, or dropped node.
3

Read the last transition

Look at reason and metadata for the latest move.
4

Open linked call log

If the last node was a Voice Call node, inspect the exact call.
5

Fix the node config

Adjust outputs, variables, or integration setup, then retest with a small sample.

Call Detail Page

Inspect linked calls.

Application Nodes

Debug action failures.

Statuses

Understand status labels.