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Exotel's published India tiers are INR 9,999 for Dabbler, INR 19,999 for Believer and INR 49,499 for Influencer. Those figures...

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Voice AI companies in India are no longer competing on novelty. India’s cloud-based contact center market alone is valued at...

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In India, the question is no longer whether an AI virtual assistant for business can work. The market is already...

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A missed call is not a customer-service nuisance, it's a revenue event. In India, that matters more than most CX...

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74% of consumers now expect 24/7 service because of AI CloudTalk's roundup of AI voice agent statistics surfaces a shift...

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You're six weeks from rollout, the board wants a voice-AI launch date, and two partners are pushing different answers. One...

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Vapi pricing starts at $0.05 per minute, but a production-ready deployment usually lands much higher, often around $0.25 to $0.33...

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You're probably sitting on the same problem a lot of Indian CXOs are sitting on right now. Leads are coming...

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Three matchers in, we learned the real lessons the hard way: cosine similarity that couldn’t tell “yeah” from “nah”, a...

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