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DialNexa Batch Calls let users call many recipients from a CSV file through a selected outbound phone number. You choose an agent, one of its published versions, and one of its outbound numbers, the workspace may need KYC verification, and each recipient result can be reviewed through campaign-linked call logs. DialNexa Batch Calls list showing campaign names, status, recipients, attempts, picked up count, start time, last call sent time, and create action.
A batch call is a loop with money attached. Start small, review evidence, then scale.

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Before You Begin

Publish and test the agent, confirm outbound readiness and balance, assign an outbound number, and prepare a small recipient file with consented test contacts.

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What A Batch Campaign Needs

Every campaign combines route, file, timing, and retry rules.

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Batch Calls Are Different From Workflows

Use the right automation shape.

Batch Calls

Best for one campaign calling a list with retry rules and exportable recipient results.

Workflows

Best for multi-step lead paths with waits, conditions, application nodes, and lead history.

Single outbound call

Best for testing one recipient or one phone number route.

Call History

Best for investigating the result of every attempt.

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Launch Safely

1

Verify readiness

Check KYC and wallet context before preparing a large list.
2

Select the agent, version, and From number

Choose the agent, the published version to call with, and one of the agent’s outbound numbers.
3

Download or prepare a template

Match CSV headers to agent dynamic variables.
4

Save a draft if needed

Review file, schedule, and retries before starting.
5

Start small

Run a small campaign and review results before sending a full list.

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Verify The First Batch

Start with a small test list. Confirm the campaign status, attempt count, recipient results, retry behavior, and linked calls in Call History before uploading a production list.

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Read Batch Start Times

The list shows the actual start time when available, otherwise the scheduled start time. A draft shows N/A, even if it has a saved future schedule. Creation time is not used as a substitute for start time.

Recipient Files

Prepare CSV input.

Retries And Statuses

Understand attempts.

Recipient Results

Review campaign outcomes.