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GET
Get retry call logs for a parent call ID
Legacy endpoint - deprecated. Unversioned endpoints are scheduled for removal on July 31, 2026. A public v1 replacement is not currently listed in the v1 reference. This endpoint remains available for existing integrations until then.
Returns the complete retry history for a single call. When a campaign is configured with retry logic, calls that fail or are not answered are automatically redialled after a configured interval. This endpoint returns every dial attempt linked to the parent call, the attempt number, the outcome (completed, no-answer, busy, failed), the duration, and the timestamp of each attempt, so you can reconstruct exactly what happened before the lead was reached (or finally written off).

When to use this

  • Why didn’t we reach this lead?: inspect the retry history to see whether the lead was repeatedly busy, never answered, or only failed on the first attempt.
  • Tuning retry policy: if many leads reach the maximum retry count without ever being answered, consider extending the interval or shifting it to a different time of day. See Auto-retry.
  • Compliance review: produce a per-call dial log to demonstrate the number of contact attempts made.
  • Cost attribution: confirm how many billable minutes a difficult-to-reach lead consumed across attempts.

Path parameters

Errors

  • 404 Not Found is returned when the call does not exist.
  • 403 Forbidden is returned when the API key cannot read call data on this workspace.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

x-organization-id
string
required

Encrypted ID of the organization

Path Parameters

id
string
required

Response

Return retry call logs for the specified parent call