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GET
Get specific fields for a call log (recording_url, transcript, summary, notes)
Legacy endpoint - deprecated. Unversioned endpoints are scheduled for removal on July 31, 2026. A public v1 replacement is not currently listed in the v1 reference. This endpoint remains available for existing integrations until then.
Returns the full detail view for a completed call. This is the richest response in the Calls API, and includes:
  • Transcript: A full text transcript of the conversation, speaker-labeled.
  • Recording URL: A link to the audio recording (if enabled).
  • Post-call analysis: Any custom fields your agent extracted from the transcript (e.g., sentiment, intent, CSAT score, whether an appointment was booked).
  • Timeline events: Key moments in the call such as when the agent spoke, when the caller interrupted, and when tools were invoked.

When to use this

Use this endpoint when you need to display a call’s full transcript in your dashboard, push extracted data to your CRM, or audit an agent’s behavior on a specific call. For bulk analytics, use List Call Logs with filters rather than fetching details for each call individually.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

x-organization-id
string
required

RSA encrypted organization ID (base64 format)

Example:

"BASE64_ENCRYPTED_ORG_ID_HERE"

Path Parameters

id
string
required

Query Parameters

fields
string
required

Comma-separated list of fields to retrieve

Response

Requested call log fields returned successfully