Get Call Log - DialNexa Documentation

GET

call-logs

{id}

Get a call log by ID

curl --request GET \
  --url https://api.dialnexa.com/call-logs/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'x-organization-id: <x-organization-id>'

import requests

url = "https://api.dialnexa.com/call-logs/{id}"

headers = {
    "x-organization-id": "<x-organization-id>",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {'x-organization-id': '<x-organization-id>', Authorization: 'Bearer <token>'}
};

fetch('https://api.dialnexa.com/call-logs/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.dialnexa.com/call-logs/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "x-organization-id: <x-organization-id>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.dialnexa.com/call-logs/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("x-organization-id", "<x-organization-id>")
	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.dialnexa.com/call-logs/{id}")
  .header("x-organization-id", "<x-organization-id>")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.dialnexa.com/call-logs/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["x-organization-id"] = '<x-organization-id>'
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

Legacy endpoint - deprecated. Unversioned endpoints are scheduled for removal on July 31, 2026. A public v1 replacement is not currently listed in the v1 reference. This endpoint remains available for existing integrations until then.

Fetches the call log for a single call: the call id, its status (completed, failed, no-answer, busy, voicemail), duration_sec, the end_reason, the high-level sentiment, the agent_id that ran the call, the destination number, and any post-call analysis fields defined on the agent. The transcript and recording URL are not returned in this lightweight log, fetch those through Get Call Details.

When to use this

CRM sync: write back the outcome and post-call analysis to the source CRM record.
Live dashboards: render call cards with sentiment and outcome badges.
Quality monitoring: flag calls where the analysis fields indicate a follow-up is required.
Lightweight checks: poll for completion without paying the cost of fetching the full transcript.

For the transcript, recording URL, and full event timeline, call Get Call Details. For multiple call logs filtered by date, agent, campaign, or outcome, use List Call Logs.

Path parameters

Parameter	Description
`id`	The call ID, for example `call_x9y3zp4mq7r1`.

Errors

404 Not Found is returned when the call does not exist.
403 Forbidden is returned when the API key cannot read call data on this workspace.

Get Call Details: full transcript and recording URL.
List Call Logs: filter and paginate call logs.
Get Calls by Campaign: logs scoped to a campaign.
Post-call analysis: guidance on configuring analysis fields.

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

x-organization-id

string

required

Encrypted ID of the organization

Path Parameters

string

required

Response

Return the call log

Get Call DetailsFetch the complete call record including transcript, recording URL, and extracted analysis data.

Get a call log by ID

curl --request GET \
  --url https://api.dialnexa.com/call-logs/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'x-organization-id: <x-organization-id>'

import requests

url = "https://api.dialnexa.com/call-logs/{id}"

headers = {
    "x-organization-id": "<x-organization-id>",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {'x-organization-id': '<x-organization-id>', Authorization: 'Bearer <token>'}
};

fetch('https://api.dialnexa.com/call-logs/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.dialnexa.com/call-logs/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "x-organization-id: <x-organization-id>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.dialnexa.com/call-logs/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("x-organization-id", "<x-organization-id>")
	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.dialnexa.com/call-logs/{id}")
  .header("x-organization-id", "<x-organization-id>")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.dialnexa.com/call-logs/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["x-organization-id"] = '<x-organization-id>'
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

​When to use this

​Path parameters

​Errors

​Related endpoints

Authorizations

Headers

Path Parameters

Response

When to use this

Path parameters

Errors

Related endpoints