Deep technical write-ups, product notes and field lessons from the team building conversational voice infrastructure.
Long-form deep dives on voice AI architecture, latency and telephony infrastructure. New article every week.
This post has two halves. The Experience is what our call transfer actually does, and why the obvious approach fails. The Engineering is the deep dive:…
Read articleThree matchers in, we learned the real lessons the hard way: cosine similarity that couldn't tell "yeah" from "nah", a base model…
Read articleTwo independent gap detectors, a nightly digest, cost as a behavioural signal, and an honest audit of which feedback loops actually close…
Read articleTL;DR Indian businesses now have close to a dozen serious options for AI calling, and the right pick depends on budget, language mix, and industry. DialNexa leads this list for combining public per minute…
Read articleBolna AI charges 6.00¢ per minute, or about ₹5.52/min, on its standard India-facing usage-based rate. The Pilot plan works out to roughly…
Read articleTL;DR The top five Bolna AI alternatives are Vapi, DialNexa, Retell AI, Gnani.ai, and Yellow.ai, with each suited to different voice AI…
Read articleAs a leader, you’re constantly focused on scaling customer engagement and sales outreach without letting operational costs erode your margins. While chatbots…
Read articleMyOperator's published cloud telephony pricing starts at ₹2,500/month for Compact and reaches ₹2,00,000/month for Enterprise, but those figures are annual commitments billed…
Read articleExotel's published India tiers are INR 9,999 for Dabbler, INR 19,999 for Believer and INR 49,499 for Influencer. Those figures are only…
Read articleVoice AI companies in India are no longer competing on novelty. India's cloud-based contact center market alone is valued at USD 1.4…
Read articleIn India, the question is no longer whether an AI virtual assistant for business can work. The market is already on a…
Read articleA missed call is not a customer-service nuisance, it's a revenue event. In India, that matters more than most CX teams admit,…
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