Choose a provisioning path
Before outbound calling, compare the global country catalog with the network groups enabled for your workspace.
Lifecycle
- List and get phone numbers before changing routing.
- Link a number to an agent for inbound or outbound calls with Attach Agent Phone Number; the link belongs to the agent, so every version uses it, and inbound calls run on the latest published version.
- Confirm no active agent or workflow depends on the route before deleting.