> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# DialNexa Dashboard Overview Tab

> Understand the DialNexa dashboard overview tab, including onboarding progress, wallet context, voice exploration, active agents, recent calls, and weekly call activity.

The DialNexa Dashboard Overview tab is the workspace landing surface. It helps users confirm the workspace, see account readiness, explore starter voices, review active agents, inspect recent calls, and jump into the operational tab that owns the next change.

<img src="https://mintcdn.com/dialnexa/0efoAN-6So4r-6NC/images/documentation/screenshots/dashboard-overview-active.png?fit=max&auto=format&n=0efoAN-6So4r-6NC&q=85&s=e0db82f7efb4efc43993ff908b888b6a" alt="DialNexa Overview page showing call metrics, weekly call volume, credits, active agents, and recent calls." style={{ width: '100%', maxWidth: '1100px', margin: '8px 0 24px', border: '1px solid #e5e7eb', borderRadius: '6px' }} width="3420" height="1966" data-path="images/documentation/screenshots/dashboard-overview-active.png" />

<Note>
  Overview is for orientation. The serious edits still happen in Agents, Phone Numbers, Batch Calls, Workflows, Integrations, Call History, and Keys.
</Note>

## What Overview Can Show

The exact cards depend on workspace state.

| Area                | What it helps users do                                                            |
| ------------------- | --------------------------------------------------------------------------------- |
| Onboarding progress | See setup steps for a new workspace.                                              |
| Wallet card         | Check balance context and recharge entry point where enabled.                     |
| Explore voices      | Preview voice options, including language-filtered voices from the voice catalog. |
| Active agents       | Jump back to agents that are already in use.                                      |
| Recent calls        | Open recent call evidence without starting from the full Call History table.      |
| Weekly chart        | Understand recent call volume at a glance.                                        |

## How To Use Overview Without Getting Lost

<Steps>
  <Step title="Confirm workspace">
    Check that the selected organization is the one you intend to change.
  </Step>

  <Step title="Read readiness signals">
    Look at onboarding, wallet, and any account readiness prompts before launching outbound traffic.
  </Step>

  <Step title="Use voice exploration lightly">
    Explore voices to get a sense of options, then configure the real voice inside an agent version.
  </Step>

  <Step title="Open the owner tab">
    Move to Agents for behavior, Phone Numbers for routing, Batch Calls for campaigns, or Call History for proof.
  </Step>
</Steps>

## Overview Cards Versus Owner Tabs

| If you notice this on Overview    | Go here next                                               |
| --------------------------------- | ---------------------------------------------------------- |
| A voice sounds promising.         | Agents, then open the voice selector for the actual agent. |
| A recent call failed.             | Call History, then open the call detail page.              |
| Wallet balance needs attention.   | Billing and Wallet.                                        |
| Active agent needs a change.      | Agents, then edit a draft and publish.                     |
| Weekly call volume looks unusual. | Call History exports or batch recipient results.           |

## Common Confusions

<AccordionGroup>
  <Accordion title="Why is Overview different across workspaces?">
    New and active workspaces can show different cards. Setup progress is useful early; recent calls and active agents are useful after traffic starts.
  </Accordion>

  <Accordion title="Can I configure a production voice from Explore voices?">
    Use Explore voices for discovery. Configure the production voice inside the agent builder so the selected language, voice model, and settings are saved on the agent version.
  </Accordion>

  <Accordion title="Why does a recent call need Call History?">
    Overview gives a shortcut. Call History gives the complete review surface with recording, transcripts, summary, transfers, Audio Cache, and exports.
  </Accordion>
</AccordionGroup>

## Related Reading

<CardGroup cols={2}>
  <Card title="Platform Map" icon="map" href="/platform-map">
    Choose the right dashboard tab.
  </Card>

  <Card title="Agents Overview" icon="bot" href="/agents/overview">
    Edit and publish agent behavior.
  </Card>

  <Card title="Call History" icon="activity" href="/monitoring/call-history">
    Review call evidence.
  </Card>

  <Card title="Billing And Wallet" icon="wallet" href="/platform/billing-and-wallet">
    Understand balance and billing context.
  </Card>
</CardGroup>
