> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting DialNexa Call Data

> Export DialNexa call data from Call History using filters, date ranges, batch call ids, status groups, custom post-call fields, and CSV downloads.

Exporting DialNexa call data creates CSV files from Call History. Exports can use current filters and date ranges, batch campaign filters, status-specific groups, summaries, custom post-call fields, and recipient-level values for reporting or follow-up.

<Tip>
  Export only the rows you can explain. Future spreadsheet archaeology is nobody's dream job.
</Tip>

## Export Inputs

The exported rows reflect the selected view or batch helper.

| Input            | Effect                                                          |
| ---------------- | --------------------------------------------------------------- |
| Date range       | Limits exported rows by time window.                            |
| Filters          | Limits rows by selected call filters.                           |
| Call id search   | Exports the exact searched call when used.                      |
| Batch call id    | Exports campaign-linked calls.                                  |
| Status groups    | Can export completed, did-not-pick, or failed recipient groups. |
| Post-call fields | Custom extracted values can become CSV columns.                 |

## Good Export Uses

Exports should support a clear operational process.

<CardGroup cols={2}>
  <Card title="Campaign reporting" icon="bar-chart" href="/batch-calls/recipient-results">
    Summarize completed, did-not-pick, and failed rows.
  </Card>

  <Card title="Sales handoff" icon="user-check" href="/monitoring/post-call-analysis-results">
    Send qualified lead rows to a team.
  </Card>

  <Card title="QA review" icon="clipboard-check" href="/monitoring/call-detail-page">
    Sample calls by status, duration, or sentiment.
  </Card>

  <Card title="Billing review" icon="wallet" href="/platform/billing-and-wallet">
    Compare duration and cost-related fields.
  </Card>
</CardGroup>

## Export Hygiene

<AccordionGroup>
  <Accordion title="Filters were too broad">
    Narrow by date, campaign, status, or call id before export.
  </Accordion>

  <Accordion title="Columns are missing">
    Check whether post-call fields existed on the agent version used by those calls.
  </Accordion>

  <Accordion title="Values look inconsistent">
    Review field definitions and transcript quality.
  </Accordion>

  <Accordion title="Sensitive data risk">
    Treat exported rows as production data outside the dashboard boundary.
  </Accordion>
</AccordionGroup>

## Related Reading

<CardGroup cols={2}>
  <Card title="Call History" icon="activity" href="/monitoring/call-history">
    Filter before exporting.
  </Card>

  <Card title="Post-Call Results" icon="list-checks" href="/monitoring/post-call-analysis-results">
    Understand extracted columns.
  </Card>

  <Card title="Recipient Results" icon="table" href="/batch-calls/recipient-results">
    Export campaign groups.
  </Card>
</CardGroup>