> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# DialNexa Updates for October, 2026

> DialNexa changelog for October 2026: agent phone routing, concurrent batches, voice controls, billing, and MCP updates.

The DialNexa changelog for October 2026 explains changes to phone routing, batch calling, voices, billing, and MCP tools. Follow each section link for setup steps, limits, and verification.

## October 2026 update summary

| Date | Update | What to review |
| - | - | - |
| 4th October, 2026 | [Move phone numbers between agents](/docs/calls/phone-numbers#move-a-number-between-agents) | Move one routing direction with a confirmation and release checks. |
| 4th October, 2026 | [Concurrent batch calling](/docs/batch-calls/retries-and-statuses#batch-queue-conflicts) | Multiple batches share workspace calling capacity. |
| 4th October, 2026 | [Change a batch From number](/docs/batch-calls/drafts-scheduling-and-starting#change-the-from-number) | Change eligible batches without changing their pinned version. |
| 4th October, 2026 | [Batch phone number API](/docs/api-reference/v1/batches/change-phone-number#change-batch-call-phone-number-request) | Request, errors, retry handling, and API-key response shape. |
| 4th October, 2026 | [Publishing with running batches](/docs/agents/agent-versions-and-publishing#running-batches-after-publishing) | Running batches keep their pinned agent version. |
| 4th October, 2026 | [Recipient templates and name cleanup](/docs/batch-calls/recipient-files#download-the-selected-version-template) | Version-specific variables and cleanup for up to 2,100 contacts. |
| 4th October, 2026 | [Auto-recharge across workspaces](/docs/platform/billing-and-wallet#set-up-auto-recharge) | Availability and the INR 1,000 minimum top-up. |
| 4th October, 2026 | [Soniox voices and saved speed](/docs/voice-ai/text-to-speech-and-voices#soniox-text-to-speech-voices) | Soniox voice imports and provider speed bounds. |
| 4th October, 2026 | [Sarvam fallback transcription rate](/docs/voice-ai/speech-to-text-and-transcription#sarvam-saaras-speech-to-text) | Fallback rate is separate from primary transcription. |
| 4th October, 2026 | [Refresh Call History](/docs/monitoring/call-history#refresh-call-history) | Refresh the current query while retaining the open call panel. |
| 4th October, 2026 | [Account email preferences](/docs/platform/billing-and-wallet#account-emails-and-optional-reminders) | Separate optional reminders and batch-report preferences. |
| 4th October, 2026 | [External MCP response privacy](/docs/mcp-tools/overview#dialnexa-mcp-response-privacy) | 107 tools regenerated from the current external catalog. |

## 4th October, 2026

### [Move phone numbers between agents](/docs/calls/phone-numbers#move-a-number-between-agents)

Move a number from the destination agent's attachment picker. Review the current owner, stage the move, and save it. Live calls block either direction; unfinished outbound batches and active workflows can also block an outbound move.

### [Concurrent batch calling](/docs/batch-calls/retries-and-statuses#batch-queue-conflicts)

Multiple batches can run concurrently in one workspace. The former one-batch restriction and nearby-schedule warning are removed. Available concurrency and call-start capacity still control dialing.

### [Change a batch From number](/docs/batch-calls/drafts-scheduling-and-starting#change-the-from-number)

Choose another outbound number of the same agent for a draft, scheduled, or paused batch. Wait for in-progress calls before changing a paused batch. Undialed calls and parked retries use the new number.

### [Batch phone number API](/docs/api-reference/v1/batches/change-phone-number#change-batch-call-phone-number-request)

Use `PATCH /v1/batch-calls/{id}/phone-number` to change an eligible batch's number. The reference explains the empty API-key success response and how to verify the saved selection.

### [Publishing with running batches](/docs/agents/agent-versions-and-publishing#running-batches-after-publishing)

Publishing a draft can continue while batches run. The dashboard identifies running batches that keep their version; publishing does not apply the new prompt or voice settings to those batches.

### [Recipient templates and name cleanup](/docs/batch-calls/recipient-files#download-the-selected-version-template)

Download templates using the selected published version's variables, including supported transfer destinations. AI Name Cleanup now accepts up to 2,100 contacts; larger uploads skip that step.

### [Auto-recharge across workspaces](/docs/platform/billing-and-wallet#set-up-auto-recharge)

Auto-recharge is available across workspaces. Credit top-ups must be at least ₹1,000 and no more than ₹12,000, meet the balance threshold, and fit the payment mandate ceiling after GST.

### [Soniox voices and saved speed](/docs/voice-ai/text-to-speech-and-voices#soniox-text-to-speech-voices)

Soniox voices are available across workspaces. When a voice or speed changes, recognized cascaded providers keep the saved speed within their supported range.

### [Sarvam fallback transcription rate](/docs/voice-ai/speech-to-text-and-transcription#sarvam-saaras-speech-to-text)

Sarvam fallback transcription is configured at ₹0 per minute. The primary transcription rate is unchanged; verify the workspace rate preview.

### [Refresh Call History](/docs/monitoring/call-history#refresh-call-history)

Use Refresh to reload Call History without resetting the current filters. Called at, Agent name, From, and To labels make call context easier to read.

### [Account email preferences](/docs/platform/billing-and-wallet#account-emails-and-optional-reminders)

Confirm unsubscribe from an email to stop its optional category. Account emails about payments, failing calls, and phone numbers remain available. Batch results stay in Call History.

### [External MCP response privacy](/docs/mcp-tools/overview#dialnexa-mcp-response-privacy)

External MCP responses mask credentials and omit internal fields. Memory results omit member messages and decision reasons. Link SIP trunks in the dashboard. Phone-number moves and batch-number changes are covered by the regenerated catalog.


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