> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# DialNexa Batch Call Recipient Results

> Review DialNexa batch call recipient results through campaign-linked call logs, status exports, dynamic variable columns, and retry history.

DialNexa batch call recipient results are reviewed through the campaign page and Call History. Each recipient attempt becomes a call log with status, duration, transcript, recording, summary, extracted fields, retry context, and exportable columns.

<Tip>
  The campaign list tells you that calls ran. Recipient results tell you what the run actually did.
</Tip>

## Recipient Result Evidence

Use result evidence to decide the next action.

| Evidence         | Use it for                                                                         |
| ---------------- | ---------------------------------------------------------------------------------- |
| Call status      | Separate completed, did not pick, failed, busy, no answer, and retry-expired rows. |
| Duration         | Spot calls that ended too quickly or ran too long.                                 |
| Summary          | Understand the outcome without reading every transcript.                           |
| Post-call fields | Report qualification, interest, promise to pay, or next step.                      |
| Retry chain      | See whether later attempts changed the result.                                     |
| CSV export       | Move campaign results into reporting or CRM workflows.                             |

## Common Result Views

Different teams need different slices.

<CardGroup cols={2}>
  <Card title="Completed rows" icon="check-circle" href="/monitoring/post-call-analysis-results">
    Review outcomes and extracted fields.
  </Card>

  <Card title="Did not pick rows" icon="phone-off" href="/batch-calls/retries-and-statuses">
    Plan retries or alternate channels.
  </Card>

  <Card title="Failed rows" icon="alert-triangle" href="/reference/troubleshooting">
    Fix number format, route, provider, or readiness issues.
  </Card>

  <Card title="All rows export" icon="download" href="/monitoring/exporting-call-data">
    Share campaign-level reporting.
  </Card>
</CardGroup>

## Review Campaign Results

<Steps>
  <Step title="Open the campaign call logs">
    Use the batch call id filter or campaign link.
  </Step>

  <Step title="Check status distribution">
    Look for a high failed or did-not-pick rate.
  </Step>

  <Step title="Open sample calls">
    Listen to recordings and inspect transcripts.
  </Step>

  <Step title="Export the needed group">
    Export by status when operations needs follow-up lists.
  </Step>
</Steps>

## Related Reading

<CardGroup cols={2}>
  <Card title="Call History" icon="activity" href="/monitoring/call-history">
    Filter campaign calls.
  </Card>

  <Card title="Exporting Call Data" icon="download" href="/monitoring/exporting-call-data">
    Download results.
  </Card>

  <Card title="Retries" icon="refresh-cw" href="/batch-calls/retries-and-statuses">
    Read retry chains.
  </Card>
</CardGroup>
